Shipping Policy

Where we ship, and from where

We ship to all 50 US states. We don't currently ship outside the United States.

Our products are made and dispatched by our manufacturing partner in Asia and ship directly from their facility to you. We do not hold stock in the United States. We would rather tell you that here than have you wonder why the tracking number is international.

Dispatch, delivery and cost

We pass your order to our fulfilment partner within 1 business day, Monday to Friday, excluding public holidays. They dispatch it from their facility, usually within a further 1–3 days.

Most orders arrive within 7–14 business days of being placed. That is the full door-to-door time, not the transit time after dispatch.

Shipping is free on every order, to every US state, with no minimum. There are no handling fees and no surcharges added at checkout. We cover any import duties. The price you pay at checkout is the total price; there is nothing to pay on delivery.

Carriers, tracking and delays

Parcels travel by international carrier and are handed to a domestic carrier for final delivery in the United States. You get a tracking number by email as soon as the parcel leaves our partner's facility, and it stays valid across both legs.

If something is delayed, we email you with a revised date and the option to cancel for a full refund.

Questions: info@meridianclockworks.com or +971 52 395 8762. Meridian Clockworks is a trading name of Fanclock LLC, a New Mexico limited liability company, registration number 7548745, registered at 412 W 7th St, Clovis, New Mexico 88101-6526, United States.